Delivery arrival times are estimates only and are subject to change. Due to current worldwide shipping impacts, estimated delivery time can be up to 2 months (excluding Customs clearance), rather than the standard 1 to 4 weeks as normally expected.

Duties, taxes and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient.

UK Customers: These fees are included in your shipping charges and no additional duties are due upon delivery.

All Other Countries: These fees will be due at the time of delivery and are non-refundable. If the recipient fails to pay applicable duties and taxes, the package will be abandoned and Route Werks will not refund the abandoned order, including shipping charges and fees. We cannot reliably predict what, if any, import duty or tax might be charged. The amount will vary based on the destination country, item(s), and the shipping method. Contact your local Customs Office with any questions you may have.

Once an order departs our warehouse we use the same tracking number we sent you, when your order shipped, to locate your order.